AI receptionist · Catalan, Spanish and English
Your hands are full. UPALUP answers the phone for you.
UPALUP is an AI assistant that answers your business phone and talks to your customers: it understands what they want, answers their questions, takes messages, transfers the call to whoever is needed and books with your approval.
- No setup fee
- Keep your usual number
- No lock-in
Call in progress00:34·Example
English
Caller: «Hi, good evening, do you have a table for four this Saturday at 21:30?»
UPALUP (AI): «Good evening! I'm the AI assistant at Can Manel. Let me check the bookings… Yes, there's room on the terrace at 21:30. What name should I put it under?»
Caller: «Jordi Soler.»
UPALUP (AI): «Got it, Jordi: Saturday at 21:30, four people. The restaurant will confirm it and you'll get the confirmation on WhatsApp. Thanks!»
AI voice speaking
WhatsApp · your business
BOOKING REQUESTWaiting for your YES
- Day
- Saturday 14
- Time
- 21:30
- Guests
- 4
- Name
- Jordi Soler
And the summary of every call also reaches you by email.
Nobody goes unanswered, and you don't have to put down what you're doing.
Call in progress00:32·Example
English
Caller: «Hi, I'd like to bring my car in, it makes a strange noise when I brake.»
UPALUP (AI): «Hi, I'm the AI assistant at Example Garage. Happy to help: could you tell me your name, the number plate and which day suits you best to bring it in?»
Caller: «Marta Vidal, plate 1234 ABC. Tuesday morning, if possible.»
UPALUP (AI): «Noted, Marta: noise when braking, 1234 ABC, Tuesday morning. The garage will call you on this number to confirm the time. Thanks!»
AI voice speaking
Email · your business
CALL SUMMARYTime to confirm
- Reason
- Noise when braking
- Plate
- 1234 ABC
- Preference
- Tuesday morning
- Name
- Marta Vidal
- Phone
- 6•• ••• 147
It reaches you straight away, with the whole conversation.
Call in progress00:41·Example
English
Caller: «Good morning, how do I get a project approved? It's my first time.»
UPALUP (AI): «Good morning! I'm the AI assistant at the Example Association. According to the Association's information, the signed project is submitted through the approvals platform and the department reviews it. Shall I leave a message so the Approvals team calls you back? Could you give me your name and a phone number?»
Caller: «Yes, please. Pere Puig, and you can call me on this same number.»
UPALUP (AI): «Noted, Pere. I'm passing the message to the approvals department so they call you on this number. Thanks!»
AI voice speaking
Email · your business
CALL SUMMARYCall back
- Reason
- How to get a project certified (visat)
- For
- Certification department
- Name
- Pere Puig
- Phone
- 6•• ••• 382
It reaches you straight away, with the whole conversation.
You keep your usual number.
On your phone you set up call forwarding to the UPALUP number: “if unanswered”, always, or only on the days and hours you choose. Most flat-rate plans include forwarding, but check with your operator.
VOICE SAMPLES
Hear how it sounds before you try it.
This is how UPALUP answers the phone, with voices in Catalan, Spanish, English, French and German.
0:11
Carolina Castellano
Female voiceHope English
Female voiceBernat Català
Male voiceMontserrat Català
Female voiceMartina Castellano
Female voiceCristina Castellano
Female voiceFélix Castellano
Male voiceEmilio Castellano
Male voiceMark English
Male voiceLucie Français
Female voiceBen Deutsch
Male voiceYou choose the voice when you sign up.
HOW IT WORKS
The critical moment: what happens when your phone rings.
They call→you can't answer→UPALUP answers for you→you keep the customer
-
INCOMING
A call comes in
They call outside opening hours, or while you're serving, cooking or driving.
You keep working -
AI VOICE
UPALUP answers
It says it's an AI assistant, works out what the caller needs and checks your calendar as it talks.
Says it's an AI -
APPROVAL
It asks for your YES on WhatsApp or email
The booking confirms itself or, if you prefer, you approve it with one tap.
You have the final say -
CALENDAR
Booked, reminders on their way
The booking is recorded against your hours and capacity. The customer gets reminders and can change or cancel it; if a slot frees up, the waitlist is told.
Fewer no-shows
UPALUP answers the phone
It answers by voice, with your rules and your data: menu, services and opening hours. It takes messages and, for restaurants, takeaway orders.
Real availability and bookings
Checks real availability and creates, changes or cancels bookings. You decide what UPALUP confirms on its own and what it asks you to approve.
Human handoff with context
When judgement is needed, UPALUP stops replying and gives the team a summary, the data and the reason for intervention.
Reminders that prevent no-shows
The conversation doesn't end at the booking: a reminder the day before and two hours before, and if someone cancels, whoever was waiting finds out.
Transfers the call when needed
If the caller needs a person, it puts them through; if not, it sends you the summary.
Connected to your system
The result doesn't stay in a chat: every booking shows up in your Google Calendar and alerts reach you with structured data, not loose text.
FOR EXAMPLE
For any business that answers the phone.
If answering the phone interrupts your work, UPALUP takes it off your hands. A few examples of what it does:
Restaurant
The table you do not want to lose
Checks real table availability against your hours and capacity, answers about the menu and prices and, mid-service, takes takeaway orders.
Generated actionBooking · 4 guests · terrace · Saturday 9:30 pm, waiting for your YES on WhatsApp
Garage or home service
They call while your hands are busy
Asks for the plate, the fault and when they can drop the car off; or, if you go to the customer, the address, area and time window. It leaves the case ready for you.
Generated actionPlate 1234 ABC · noise when braking · drops the car off on Tuesday
Hair and beauty salon
An appointment with the stylist they want
Appointment with the person the client wants, services with their duration and a heads-up when a slot frees up.
Generated actionCut and colour with Laura · Thursday 11:00, waiting for your YES
Clinic or practice
The appointment goes on, and so does the phone
Books appointments with your approval, answers about hours and services from your information and, if the question is for the professional, takes a message with the reason and phone number.
Generated actionFirst visit · Tuesday 5 pm, waiting for your YES
Professional association or organisation
The same questions, answered every time
Answers about procedures, opening hours and courses from the information you give it and, when a person is needed, takes a message so you can call back.
Generated actionMessage · question about a procedure · call back in the morning
Your business isn't listed? It works too.
If customers call you, UPALUP can look after them with your rules and your information. Tell us about your case and we set up the demo.
Request my demo
BEFORE YOU START
Three questions, three answers.
Will callers notice it is a machine?
Yes: it starts by saying it is an AI assistant. Then it helps them naturally, using your information.
What if it doesn’t know something?
It doesn’t make it up: it says so, takes a message and sends it to you.
Do I lose my number?
No. Your customers keep calling the usual one; you decide when calls go to UPALUP.
PRICING
Two plans. Try it free for 14 days.
14 days free on both plans. No setup fee and no lock-in. Dedicated number included, and transferring calls to any numbers you want, too. Prices exclude VAT.
Business
To get started€29.99/month excl. VAT
100 call minutes included. Extra minute: €0.18.
Answers the phone with an AI voice: replies, solves questions, takes messages, transfers the call to whoever is needed and sends you a summary of every call.
- Answers the phone with an AI voice, in Catalan, Spanish, English and other languages on request
- Answers questions about your menu, services and hours, without making things up
- Takes messages and sends you a summary of every call
- Dedicated number included
Company
For more calls€64.99/month excl. VAT
300 call minutes included. Extra minute: €0.18.
The same, for businesses with more calls.
- Answers the phone with an AI voice, in Catalan, Spanish, English and other languages on request
- Answers questions about your menu, services and hours, without making things up
- Takes messages and sends you a summary of every call
- Dedicated number included
It says it's an AI.
At the start of every call the assistant says it is an AI, as the EU AI Act requires. Call data is only used to serve your customer.
The best demo is with your own business
Call your own business and see who answers.
We set up a demo with your case: UPALUP answers the call and you see all the work it can close for you.
- Demo set up with your business's details
- 14 days free, no setup fee and no lock-in
- We set it up and test it for you